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Following a global outage, the systems and services of the Iowa state agency have been restored

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Des Moines, Iowa – Following a worldwide disruption that was brought on by a software update, Governor Kim Reynolds made the announcement on Friday afternoon that the state’s information technology systems have been operational again and that services to Iowans have returned to their regular state.

It was only CrowdStrike’s clients who were running Microsoft Windows, which is the most widely used operating system for personal computers in the world, were affected by the issue, which was caused by an upgrade that was distributed by the cybersecurity company CrowdStrike.

CrowdStrike, which issued an apology and stated that a solution was on its way, stated that the information was not the result of any kind of hacking or cyberattack. On Friday morning, the automatic update had an impact on a wide variety of organizations, including businesses, government agencies, airlines, hospitals, and other entities globally.

“I want to thank the Department of Management’s Division of Information Technology and its security operations center for their near immediate response when the outage occurred in the middle of the night,” Governor Reynolds stated. “Iowa is fortunate to have robust cybersecurity capabilities. Today is a great example of the importance of investing in services that protect state infrastructure and improve service to Iowans.”

The governor has stated that the information technology staff is continuing to restore devices that are utilized by state personnel and that it is anticipated that the work will be finished over the course of the weekend.

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